Recent Articles
What is your 100% satisfaction guarantee?
It means we don’t believe in “good enough.” If you’re not completely satisfied with the service you received—whether it’s a tech support session, a system deployment, or ongoing IT management—just let us know. We’ll make it right, fast. That could ...
Do you offer after-hours or weekend support if our office is open unusual hours?
We sure do. Whether your office hours start at sunrise, stretch into the evening, or include weekend warrior shifts, NerdSquad’s got your back. Our team is available 24 hours a day, 7 days a week (excluding national holidays), and our systems are ...
How do I submit a ticket?
NerdSquad strives to make it extremely simple and intuitive to get in touch with us. In fact, you don't even need to create a ticket to get support. You can just give us a call and we'll create the ticket for you. This is part of how we differentiate ...
Can we schedule support at specific times so we’re not interrupted during patient hours?
Absolutely. At NerdSquad, we understand that your chair time is sacred—and not just for patients. That’s why we offer flexible, appointment-based support you can schedule around your practice hours. Need help during lunch? After your last patient ...
How do you support multi-location practices or remote staff?
Whether your team is across the hall or across the state, we make sure everyone’s connected, secure, and compliant. We build scalable systems that unify your locations—secure remote access, cloud infrastructure, centralized phone systems, and ...
Popular Articles
How much does web design cost?
The cost of web design can vary greatly. Some factors that play a role include the number of pages we are designing and the complexity of the project. Simple websites with a few pages will generally cost less, while more complex sites with custom ...
How do you support multi-location practices or remote staff?
Whether your team is across the hall or across the state, we make sure everyone’s connected, secure, and compliant. We build scalable systems that unify your locations—secure remote access, cloud infrastructure, centralized phone systems, and ...
What is your cancellation policy?
At NerdSquad, we believe that our work should do the talking. There are no long term commitments required for any of our services.
Have you worked with businesses similar to mine?
We have experience working with businesses in many industries and of varying sizes. We have extensive experience working in high compliance environments, such as in healthcare and finance, but we are not limited to just those sectors. Regardless, we ...
How long does it take to build a website?
Once we fully understand your design needs, we can provide an accurate estimation of the time to delivery. It will depend on the complexity of the project as well as the number of pages. To give you a broad idea, simpler websites can be delivered in ...
NerdSquad Public Knowledge Base