Can we schedule support at specific times so we’re not interrupted during patient hours?

Can we schedule support at specific times so we’re not interrupted during patient hours?

Absolutely. At NerdSquad, we understand that your chair time is sacred—and not just for patients. That’s why we offer flexible, appointment-based support you can schedule around your practice hours.

Need help during lunch? After your last patient walks out? Before the first hygiene check of the day? No problem. Just use our calendar link to book a session at your convenience, and we’ll show up like punctual IT paramedics (minus the sirens).

Plus, with our 2-hour SLA and always-on monitoring, we’re already working quietly in the background to prevent interruptions before they happen. So yes—support on your schedule, without the waiting room drama.

Your front desk in Boca and your billing team in Boise? Same performance, same protection. One cohesive network, no IT chaos.

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