What makes your IT support different for medical and dental practices?
We don’t just dabble in healthcare IT—we specialize in it. NerdSquad was built for doctors and dentists who need tech that just works (without breaking HIPAA). From handling imaging software that freezes at the worst times to managing EMR/EHR systems that never met a printer they liked, we’ve seen it all.
Our technicians are trained in healthcare IT standards, understand the regulatory landscape, and proactively monitor and secure your systems to reduce downtime and keep you compliant. You focus on patients—we’ll keep your tech from flatlining.
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How do you support multi-location practices or remote staff?
Whether your team is across the hall or across the state, we make sure everyone’s connected, secure, and compliant. We build scalable systems that unify your locations—secure remote access, cloud infrastructure, centralized phone systems, and ...
Why is IT support important for small businesses?
IT support is crucial for small businesses because it ensures that your technology runs smoothly and securely. Reliable IT support helps prevent downtime, resolve technical issues quickly, and protect your business from cybersecurity threats.
Will you come to my business to provide IT support?
Absolutely! While many IT support issues can be resolved remotely, if we need to make a site visit to ensure your business runs smoothly, we’ll be there.
Can we schedule support at specific times so we’re not interrupted during patient hours?
Absolutely. At NerdSquad, we understand that your chair time is sacred—and not just for patients. That’s why we offer flexible, appointment-based support you can schedule around your practice hours. Need help during lunch? After your last patient ...
Do you offer after-hours or weekend support if our office is open unusual hours?
We sure do. Whether your office hours start at sunrise, stretch into the evening, or include weekend warrior shifts, NerdSquad’s got your back. Our team is available 24 hours a day, 7 days a week (excluding national holidays), and our systems are ...