Managed IT Services
Your IT Person Just Quit: What to Secure in the First Week
Start with access. In the first week, find out who holds the admin keys to your email, domain, firewall, backups and business apps, move those keys to someone you trust, and confirm your backups actually restore. Everything else can follow a ...
How Do I Know If My Business Is Ready for Managed IT?
If an IT outage would cost you money, someone on staff has become the unofficial IT person, or you have compliance obligations, you're probably ready for managed IT. The eight questions below will tell you where you stand. Managed IT services aren't ...
The First 90 Days: What Switching to Managed IT Looks Like
Most businesses don't switch IT providers because everything is fine. Here's what the first 90 days of managed IT typically look like, from the first audit to a steady routine. This is a composite example, not a specific client. It combines patterns ...
What Happens After You Sign? How NerdSquad's Managed IT Onboarding Works
After you sign, we spend roughly the first month auditing your environment, fixing the urgent problems, documenting everything and introducing ourselves to your team. Here's what each stage typically looks like. Most managed IT conversations focus on ...
Managed IT vs. Break/Fix IT: How to Compare the Real Costs
Break/fix IT feels cheaper than managed IT right up until the server dies on a Monday morning. For most businesses that depend on their technology, proactive managed IT costs less over time once you count downtime, emergency rates and risk. Both ...
What's Actually Included in a NerdSquad Managed IT Plan?
Every NerdSquad managed IT plan includes help desk support, monitoring, patching, endpoint security, Microsoft 365 or Google Workspace management and an industry-leading SLA. The three plans differ mainly in coverage hours and how much security and ...
What happens if I have a technical issue?
You tell us, we prioritize it, and a technician who works the problem takes it from there, remotely in most cases and onsite in Southwest Florida when hands are needed. Here's each step. "Trust us, we've got it" only goes so far when something is ...