Common IT Issues
Internet Failover: Keeping Your Office and Phones Working When the Connection Drops
Internet failover means your office has a second internet connection that takes over automatically when the main one goes down. Paired with a cloud phone system set up to reroute calls, it keeps email, cloud apps and the main phone number working ...
Hurricane Season IT Checklist for Southwest Florida Offices
The best time to prepare your office IT for a hurricane is in May, when the sky is clear and nobody is in a hurry. This checklist covers what to do before the season, when a storm is forecast, and after it passes, so your team can keep working and ...
How to Spot a Phishing Email in Under 10 Seconds
Check the sender's actual address, hover over the link before you click, and be suspicious of urgency and unexpected attachments. Those few seconds catch most phishing emails before they cause trouble. Firewalls, antivirus and endpoint protection all ...
Is My Office WiFi HIPAA Compliant? A Quick Audit Guide for Medical & Dental Practices
If your office WiFi was set up by your internet provider and has never had a professional review, there's a good chance it falls short of what HIPAA expects, even if everything seems to work. The seven checks below will tell you where you stand. WiFi ...
NerdSquad Tech Tips: Cybersecurity and IT Videos for Southwest Florida Businesses
NerdSquad Tech Tips is our series of short videos on everyday IT and cybersecurity topics for businesses, explained in plain English by the people who fix these problems for a living. Each episode takes a few minutes and is easy to share with your ...